MST Prospect Bank

You don’t have to be Einstein to work out why current Australian mortgage holders are now swamping MST Active with enquiries for a better mortgage alternative. Australian mortgage holders are feeling frustrated and angry at an absence of customer empathy from their current lender and our clients now feel this is the ideal time to refinance to a more appropriate loan and lender. With all the confusion in the market at the moment these people now need expert advice from only those now independently qualified to give it.

MST Active provides our broker members with fully qualified appointments with mortgage owners who are actively looking to have their mortgage and finances looked over by a professional mortgage broker who can offer any independent recommendations that they feel will benefit their current lending situation in this current time of turmoil.
 

“Every new potential client we give you knows who you are, why you are coming to see them and they are expecting you to come and talk about their mortgage which means you spend less time calling, less time qualifying, less time chasing prospects, and more time building a growing pipeline of clients for life.”

It’s that simple.  

   

Every new appointment we give you is fully qualified and confirmed by our professional finance team to very strict refinancing criteria and confirmed for you through phone, email and SMS so that all of your appointments know who you are, why you are coming to see them and that they are expecting you to come and talk to them about their mortgage and reminded of when you are coming which means you spend less time calling, less time qualifying, less time chasing prospects, and more time closing them!  

We give you a constant and realistic picture of your new opportunities at any given point in time. Through this process you will be able to define exactly what your client’s expectations are, as well as giving you a road map on how you can meet and exceed these expectations consistently.    

All details regarding income and expenditure; their employment situation; all monthly and household expenses and any relevant appointment information and notes; Initial enquiries are confirmed by our in house finance professionals where personal, property and current mortgage details are further qualified. You also receive current lender and loan details; outstanding balance of mortgage; desired payment type; timeframe required; full asset & liability update including all outstanding credit card amounts and limits; total other debts outstanding; monthly repayment total’ credit problems – We also clarify the clients objective and need for their refinance and then set a convenient appointment date and time.               

Our ‘After Settlement Service’ comes free of charge with the qualified appointments program and includes a full after settlement process where contact is made with your clients in the initial 6 months of settlement to ascertain the client’s level of satisfaction and to ensure everything is going well.  This process also ensures further opportunities to seek referrals and any resulting appointments are not charged for but the relevant commission splits apply. Keeping in touch with your clients at this stage is vital to strengthening your client relationship for life and sustaining and growing your client base and trail book.            

Central to your success is your own Professional Business Activator (“PBA”) who is a highly trained sales professional who is on call to respond to any needs and requirements that you or your customers have; and they also stay close to them giving you a constant and realistic picture of their needs and your opportunities at any given point in time and they give you a clear understanding of where you are in the sales process of all your revenue opportunities.  

Your “PBA” works tirelessly to keep you abreast of all details pertinent to building and maintaining your client’s loyalty. By making contacts, pursuing leads and establishing follow up procedures MST Active’s “PBA” will provide you with more productive and revenue-generating customers at exactly the right time to maximise your revenue and productivity, which means more time for other important things; Golf anyone?   With each contact being managed on a day to day basis, you can be sure that when your client is ready to buy, you will be ready to sell; Which means to you, that your client will not be in a hurry to jump to your competitor because you have looked after them in a way that nobody else has or will. No more missed opportunities!        

Working with MST means you would only be dealing with people that can be, and are qualified so you are not wasting your valuable time and resources on people who can’t. MST Active’s Lead Generation solutions ensure you get optimum results through implementing targeted, dependable, reportable and consistent communications to the right people – at the right time and we tailor your message to suit your audience to generate appropriate, measurable and dynamic feedback about their behaviours, desires and how they wish to interact with you.  

MST Active speak to your new clients in their language, making them feel at ease knowing they are getting the most independent and informed advice from true independent and qualified professionals just like you. Every new client we give you is fully qualified and confirmed by our professional finance team to very strict refinancing criteria and confirmed for you through phone, email and SMS so that all of your appointments know who you are, why you are coming to see them and that they are expecting you to come and talk about their mortgage and reminded of when you are coming which means you spend less time calling, less time qualifying, less time chasing prospects, and more time closing them.          

MST are experts in helping a mortgage broker build and maintain a sustainable new business pipeline making them more efficient and more productive than at any other stage since they have been in business. Our job is to give a clear understanding of where they are in the sales process and what it will take to advance the sale. MST Active guarantees brokers increased sales and higher customer satisfaction through understanding how, what and why customers make purchasing decisions. By understanding these stages and how to influence them, they find it easier to form practical account strategies that move sales forward.

Most mortgage brokers spend a lot of time chasing new business. Once they get it they spend even more time gathering information to service each individual need of that new client to get them to the point where they are ready to buy, which takes them away from prospecting for new clients. Let us do the hack work for you as we do a complete investigation giving you the list of features your new client is looking for.

This outstanding opportunity will be complimented through a total support process that will see you maximise your productivity and earning potential and deliver you a full pipeline of sales leads that ensures even if you don’t get the sale you were counting on, you will have other opportunities that will be ready to close.  MST Active enable a broker to provide a more personalised level of service, which will in turn leads to improved customer relationships, and to higher levels of loyalty and retention and thus a “Client For Life”.





MST Active guarantees its members enjoy an environment that sets them apart from all other broker groups and aggregators in the mortgage industry by providing them with tools to make them more successful and more professional than they could ever have achieved alone or in any other system.  We help you take charge and control so the business works for you, rather than you work for it and we can help you with improving your whole business or in just one or two areas that may need an overdue update.    How your P.B.A works with you and your client.

When you receive pre-qualified, ready-to-close leads, you will spend less time calling, less time qualifying, less time chasing dead leads and more time closing them, freeing you up to focus on what you do best and leave the “bad work,” work that isn’t central to what you do, to those who can do it with excellence.  

When you partner with MST Active, we ensure that even if you don’t get the deal you were counting on, you will have other opportunities that will be ready to close, which in turn increases your trail book and your profits. Knowing your clients and maintaining regular contact with them is a challenge for all. At MST Active we understand that if we don't service your clients, someone else soon will.  

By freeing up time spent on marketing, that time can be better spent doing what brokers do best, retaining existing business, and building new business which helps protect your trail, source new revenue streams, preserve market share, save time and provides an unrivalled return on investment. All prospects will have all contact details updated; email addresses obtained (brilliant for future marketing, newsletters & easy contact); and also find out what is of personal interest to them & their financial goals. All feedback and future requirements will be entered into your CRM where MST will manage the follow up of all leads and maintain client contact and once the lead has been converted to a customer, our premium after settlement service is included.     

You can find out more about other services we provide, just follow the links below.

The aggregators who actively assist their mortgage brokers in building a growing sales pipeline and trail book will thrive and survive the current inevitable industry shake-out and so will their brokers. Have you asked your aggregator just exactly what they are doing for you, your business and your clients? If you haven’t, then right now you are limiting your success, your income and your future. When you have had the chat, then talk to us and we at “MST Active” will only be too happy to share with you how we will make you a new generation mortgage broker.







Customers are exposed to constant news about the financial problems in our local market, interest rates, the economic slowdown and this negative news creates uncertainties in customers' minds and the feeling that they need to do something and with the current state of play there wouldn’t be a single person that is not thinking about their current arrangements with loans or other services they have and right now they are open and ready to review options and are waiting for someone just like you to help them!.







To be considered as an MST Active mortgage broker you must be a professional service provider who is committed to helping your customer have the best financial solutions available and at the same time settling their uncertainties and fears. Your customers will feel good about recommending you to their relatives and friends advocating why they should see you and what benefits they may derive from making the time especially during these turbulent times.















MST Active’s Mortgage brokers do more than simply just give the best rate in town; You will be your clients mentor on specific matters they'd like to understand in more depth as well as their project manager to co-ordinate the relevant professionals required to address their personal needs to get the results they want, when they want them!







The broking industry is a relationship business. You control the dynamics of this relationship - lenders cannot exist in today’s world without brokers and you are the bridge between the lender and the customer who trusts and respects you. Customers value communication and the ability to interact and they like dealing with brokers who are professional, qualified and independent.







The landscape of the Mortgage Industry is changing faster than ever. For those who rely on constant stream of new clients, without an ongoing client acquisition, retention and cultivation strategies survival and growth will become increasingly more difficult as the "hit and run" Mortgage Broker risks becoming less relevant to an increasingly savvy consumer. Understanding client buying decisions as well as their buying cycle and what factors impact each are now essential elements in the growth of a finance professionals business.







Of course people want the best rate they can get, but more important to them is mortgage brokers providing them with an opportunity to compare and customise their finance to meet both immediate and long term financial and lifestyle objectives. Not when the mortgage broker wants to sell them something but rather at exactly the time the client is ready. MST Active’s mortgage brokers take the necessary steps to really know their clients and in the process become their clients "trusted adviser.







You are guaranteed ownership of your client base with no business restrictions on departure as well as no commission handcuffs and no other fees, costs or any of those nasty hidden traps!







MST Active is a totally independent and Australian owned Aggregator with no bank influence or Ownership to affect the decisions we make with you. Any  dictionary will give you a range of meanings for the word independent including: Not influenced or controlled by others in matters of opinion, conduct, thinking or acting for oneself: not subject to another's authority or jurisdiction; refusing to be under obligation to others and the list goes on.

 





Partnering with MST Active guarantees brokers increased sales and higher customer satisfaction through greater sales cycle efficiency. This means to you by working with MST you would only be dealing with people that can be, and are qualified so you are not wasting your valuable time and resources on people who can’t. Our job is to give you a clear understanding of where you are in the sales process and what it will take to advance the sale, which means you spend less time calling, less time qualifying, less time chasing prospects, and more time closing them.







Whether you're chasing and tracking customers, managing a database, finding referral partners, systemising your business or developing a new marketing campaign, MST Active frees up today’s Mortgage Broker to write more home loans from more opportunities increasing client satisfaction, loyalty, revenues, and profit. “MST Active” can help.







MST Active assists Mortgage brokers in reinventing themselves as “project managers" for their clients thus ensuring they prosper from repeat and referral business always.  The win-win situation is more productive and revenue-generating customers at exactly the right time to increase your trail book which will maximise your revenue streams and your productivity.   







Today’s mortgage broker must ensure they partner with an aggregator who not only can assist them in the technical side of their business (which is a given) but an aggregator who can also actively assist them in building a growing sales pipeline and trail book and now more than at any other time since deregulation, Mortgage Brokers should and are asking their aggregators to justify the money that they are deriving from them The MST Aggregation Model is an end-to-end business system, expertly designed with an in depth understanding of the mortgage market which will save you countless hours and will ensure you deliver a professional level of service and a growing trail book. We help you take charge and control so your business works for you, rather than you work for it and we can help you with improving your whole business or in just one or two areas that may need an overdue update. All part of the service!  







Now that the mortgage industry has been turned on its head, it is the ideal time for you to ask your aggregator just exactly what they are doing for you, your business and your clients. If you haven’t, then right now you are limiting your success, your income and your future! When you have had the chat, then talk to us and we at “MST Active” will only be too happy to share with you how we will make you a new generation mortgage broker.”  







Whether you're chasing and tracking customers, managing a database, finding referral partners, systemising your business or developing a new marketing campaign, MST Active frees up today’s Mortgage Broker to write more home loans from more opportunities increasing client satisfaction, loyalty, revenues, and profit. “MST Active” can help.







As a member you will enjoy a free state of the art national email newsletters totally facilitated for all your clients. Newsletters and client information emails are specifically tailored for your own personal input.







When you partner with MST Active, we ensure that even if you don't get the deal you were counting on, you will have other opportunities that will be ready to close, which in turn increases your trail book and your profits.







Your “PBA” is a highly trained sales professional who is on call to respond to any needs and requirements that you or your customers have; and they also stay close to them giving you a constant and realistic picture of their needs and your opportunities at any given point in time.







Every new appointment we give you is fully qualified and confirmed by our professional finance team to very strict refinancing criteria and confirmed for you through phone, email and SMS so that all of your appointments know who you are, why you are coming to see them and that they are expecting you to come and talk to them about their mortgage and reminded of when you are coming which means you spend less time calling, less time qualifying, less time chasing prospects, and more time closing them!







Australian mortgage holders are feeling frustrated and angry at an absence of customer empathy from their current lender and our clients now feel this is the ideal time to refinance to a more appropriate loan and lender. With all the confusion in the market at the moment these people now need expert advice from only those now independently qualified to give it.







Your “PBA” works tirelessly to keep you abreast of all details pertinent to building and maintaining your client’s loyalty. By making contacts, pursuing leads and establishing follow up procedures MST Active’s “PBA” will provide you with more productive and revenue-generating customers at exactly the right time to maximise your revenue and productivity, which means more time for other important things; Golf anyone?







You’ll enjoy user-friendly contracts and very attractive commission rates, both up-front and trail. and our state-of-the-art back office administrative systems guarantee that our partners receive commission payments on time every month – without question and without fail.  By joining us, we provide the strength and support to deal with the education, compliance and regulatory issues that are becoming increasingly complex.